What’s going on

We know how much our customers enjoy and trust our brand. That’s why we at My T Shirt Printers / IAMWHY Ltd we want to keep you in the know about any changes we make to our policies so that you can continue enjoying our content and services.

New data laws have come into effect and we’ve updated our Privacy & Cookies Policy and Terms & Conditions to make it easier to understand what rights you have and how we use your data. Don’t worry! We are not changing the way in which we use your data and our commitment to treat your information with the upmost care and respect will never change.

The key updates:

  • We provide more information about what data we hold, how and why we use it, how long we keep it, how we protect it and the choices you have. 
  • Our Terms & Conditions have been updated to make them easier to understand and to give you more information about your rights.  

The new Privacy & Cookies Policy and Terms & Conditions has come into effect on, but you do not need to take any action. If you have any questions, please get in touch by emailing us.

 Where you’ve told us you’re happy for us to do so, we may send you newsletters or contact you to let you know about exclusive events, offers, promotions and competitions. You can always tell us if you no longer wish to receive these communications by following the opt-out instructions in the relevant communication or writing to us using the details set out in our Privacy & Cookies Policy. Please note that this will not stop you from receiving service messages (like this one!) from us.

Thank you for being a part of the My T Shirt Printers family!

Who we are

Our website address is: https://mytshirtprinters.co.uk.

What personal data we collect and why we collect it

Whilst working on your project, we keep a record of the details of your job so we can make it easier for your re-orders, colours / garments / print / embroidery type.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you contact us via a contact form on the website, this information is used  to give your a quote or other service you have requested. We keep contact form submissions for customer service purposes, but you do not use the information submitted through them for marketing purposes unless you have subscribed to our newsletter.

Cookies

Cookies are unique identifiers that we transfer to your device to enable our systems to recognise your device. We use Cookies for the following purposes:

•Conducting research & diagnostics to improve our content, products & services.

•Keeping track of what is stored in your shopping basket.

•Preventing fraudulent activity.

•Improving security.

•Delivering our content to you, based on your interests, including advertisements on our site & third party websites.

If you’re not happy receiving Cookies there is an option in your browser to disable them. You can usually find this setting in the “options or “preferences” menu of your browser.

If you are primarily concerned about third party cookies generated by advertisers you can turn these off by going to the Your Online Choices website. You can also visit the trade body representing these advertising platforms for more information: Network Advertising Initiative. They have both provided a site where you can control all third-party online advertising.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use google and facebook analytic services to try and provide a better service to yourself.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How is your information used?

Email Address:
We use your email address primarily to send you a confirmation email after your order is placed or if your require a quote. We use your email address to keep you up to date with the different stages of your order and when your item is shipped or whether there are any problems with your order. If you choose to subscribe to our newsletter you will receive promotional emails occasionally. You can unsubscribe easily at any time. We do not send out newsletters very frequently, most updates can be found in our Blog section on our site which you can subscribe to.

Address:
We use your address to send you the items. We will not send you spam by mail or email. We never share any of your information with 3rd parties.

Phone Number:
We may use your phone number to call you if there is a problem with your order or something urgent.

Who do we share your information with?
We don’t share your information.

What choices are available to you regarding communications from us?
We will only contact you via telephone if there is an urgent problem with your order. All other communications will be sent to the email address provided.

What kind of security procedures are put in place to protect the loss, misuse, or alteration of your information?
Our website is hosted on a secure server, under password. We authorise access to personal information only to employees who require it to fulfil their job responsibilities. None of our employees can view any card or bank account information as it is all handled by Klarna who are one of the most trusted, secure & widely used online payment gateways available.

How can you update the information you provide to us?
If you have sent us incorrect information such as shipping address, email address, name, phone number then get in contact via our contact page & we will make the appropriate changes.